Terms and Conditions (T&C)
1. Acceptance of Terms
Netrox FZE LLC maintains the https://cloud.netrox.com/ Website ("Site"). By accessing or using our website hosting and cloud services, you agree to comply with and be bound by these terms and conditions. Your use of the services constitutes your acceptance of these terms. If you do not agree with any part of these terms, you should not use the services. The United Arab Emirates is our country of domicile, and the local law governs the interpretation of these terms and any disputes arising under them.
2. Service Description
We provide website hosting services that allow users to publish and manage their websites on our servers. Our hosting services include server space, bandwidth allocation, and technical support to ensure your website is accessible and functional to visitors around the world. We strive to maintain the highest level of service quality and uptime, but occasional maintenance and unforeseen issues may arise.
3. User Responsibilities
Users are responsible for the content they upload, their website's security, and complying with all applicable laws and regulations. You must not use our services for any illegal or malicious activities. You are also responsible for regularly backing up your website data and maintaining the security of your login credentials. Users under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
4. Payment and Billing
Users agree to pay the fees associated with the chosen hosting plan. We accept payments through Visa, UnionPay and MasterCard in AED and USD. The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency. The cardholder must retain a copy of transaction records and our policies and rules. We will not trade with or provide any services to OFAC and sanctioned countries.
5. Termination
We reserve the right to suspend or terminate services for violations of these terms or for any other reason deemed necessary. If your account is terminated due to violations, you may lose access to your website content and data.
6. Limitation of Liability
We are not liable for any damages or losses resulting from the use or inability to use our hosting services. This includes damages arising from the use or misuse of our services. You acknowledge that no online service is completely immune to vulnerabilities.
7. Changes to Terms
We may update these terms from time to time. Continued use of our services constitutes acceptance of the updated terms. We will notify you of any significant changes.
8. Intellectual Property Rights
Users retain rights to their content. However, by uploading content, you grant us a license to use it for the purpose of providing our services.
9. Data Privacy
We commit to protecting your personal data in accordance with our Privacy Policy. We will not share your personal information with third parties, except as required by law or to provide our services.
10. Resource Usage Policies
Users must adhere to our usage policies, including limitations on bandwidth and server space. Exceeding these limits may result in additional charges or service modifications.
11. Backup and Data Loss
Our backup service runs regularly, but users are responsible for their own data and should back up their content independently.
12. Service Availability
We aim for the highest possible uptime but will inform users of any planned maintenance or service interruptions.
13. Amendments to Services
We reserve the right to modify or discontinue services, notifying users in advance whenever feasible.
14. Dispute Resolution
Disputes will be resolved through arbitration or mediation, according to the laws of the United Arab Emirates.
15. Governing Law
These terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
16. Contact Information
For any inquiries regarding these terms, please contact us at [email protected].
By using our services, users agree to maintain the confidentiality of their accounts and acknowledge that they are responsible for all activities that occur under their account.
